With more than 3000 customer service engineers and 600 forward stocking locations in North America and Europe, Diebold will use the Servigistics solution to streamline its service parts operations, while reducing its inventory investment and enhancing customer service levels. Servigistics will provide an on-demand hosted solution for Diebold, a capability currently utilized by a number of other Servigistics clients.

“Diebold selected Servigistics for its proven ability to deliver quick results on a global scale,” said Dave Evans, Diebold Vice President Global Operations Support. “Diebold is focused on continuous improvement of our supply chain management process. The Servigistics solution will enable us to maintain high customer service levels while reducing our inventory investment and giving us visibility across our global service parts operation.”

“Diebold has an outstanding reputation for providing quality customer service and maintaining high levels of system uptime, which are critical in the self-service delivery and security solution business,” said Eric Hinkle, Servigistics CEO. “We are excited to help them build on that success and achieve their service-related performance objectives.”

About Diebold

Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 14,000 associates with representation in nearly 90 countries worldwide and is headquartered in North Canton, Ohio, USA. Diebold reported revenue of $2.4 billion in 2004 and is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's Web site at http://www.diebold.com.