2007 Releases
June 18, 2007
Servigistics Recognized as Core Technology Partner at Managing Automation’s 2007 Progressive Manufacturing Summit
Avaya and Sun Microsystems strategic approach to service management yields world-class results and recognition
ATLANTA – June 18, 2007 - Servigistics, the leading strategic service management solution provider, announced today that two of its clients, Avaya and Sun Microsystems, have identified Servigistics as one of the core technology vendors that assisted them with their Progressive Manufacturing 50 winning projects. Avaya also took top honors as one of the top eight “High Achievers” in the “Customer Mastery” category. Managing Automation presented Servigistics with a recognition plaque during the Progressive Manufacturing Summit Awards Ceremony and Gala Dinner held on June 14th at the Four Seasons Hotel Las Vegas.
Avaya’s winning “Data & Integration Mastery” project successfully integrated field demand and inventory across a single network. As a result, service levels increased to 95 percent and Avaya reduced inventory by $90 million. Sun Microsystems’ winning project yielded the “Operational Excellence” Award. With the assistance of Servigistics, Sun basically re-engineered its entire approach to service. The strategic service management solution transformed how Sun serviced clients and the Service License Agreements. Now Sun can offer better service with fewer people and fewer parts.
“We are honored to be recognized as core technology partners for these Award-winning projects,” said Gary Brooks, EVP Marketing & Alliances, Servigistics. “The success of these projects demonstrates the immediate, bottom-line impact of strategic service management. We congratulate both Avaya and Sun for their leadership and commitment to service excellence.”
About Servigistics
Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.
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CONTACT:
Servigistics
Shannon Rentner
Senior Manager, Public Relations
+1 770-565-2340
