2008 Releases
October 07, 2008
Isilon Systems Chooses Servigistics for Global Service Parts Management
Worldwide leader in clustered storage systems and software selects Servigistics solution to optimize service parts inventory
ATLANTA, Ga.– October 6, 2008 –Servigistics, the leading strategic service management solution provider, announced today that Isilon® Systems Inc., the leader in clustered storage, has selected the Servigistics Service Parts Management solution to further optimize the management and deployment of its global service parts inventory.
Isilon will utilize the Servigistics solution to enhance overall efficiency in planning, stocking and providing parts inventory across more than 100 Forward Stocking Locations globally. Isilon selected Servigistics due to the solution’s robust functionality and Servigistics’ track record of success in working with other leading global companies.
“As enterprise adoption of our clustered storage systems continues to accelerate, delivering unparalleled services and support helps to further differentiate our products and services, ” said Mary Godwin, Vice President of Operations, Isilon Systems. “The Servigistics solution further streamlines our workflow, reduces costs and improves overall productivity. ”
“To advance its leadership, Isilon must consistently meet the challenges of serving a growing, global customer base,” said Eric Hinkle, CEO, Servigistics. “By selecting Servigistics, Isilon is further demonstrating its commitment to customer satisfaction and operational efficiency.”
About Servigistics
Servigistics is the worldwide leader in strategic service management software. The company’s award-winning solutions include service parts management, field service workforce management, pricing management, customer commitment management, and knowledge management, all operating together on a single platform and data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics’ Oracle Fusion and SAP Netweaver-certified solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, motor vehicles, telecommunications, medical equipment, and consumer and industrial products. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK, Japan, and India, and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com/. Catch up on the latest post-sale service issues by visiting www.strategicservicemanagement.com.
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