What: Part Three of the Three-Part Series - The Service Supply Chain Revolution: New Ways to Streamline Operations, Drive Profits, and Delight Customers

Who: AMR Research Senior Research Analyst Mark Hillman, Erik Carlson Senior Director of IT at Jabil Global Systems, Bob Leeds, Senior Manager Product Management at Click Commerce Service Parts Optimization and Planning

The service supply chain is more complex today than it has ever been - rapid growth in new products, shorter product lifecycles and global expansion are driving operating costs and service parts inventories higher than ever. Despite these obstacles, there are companies who are achieving higher customer service levels at lower operating costs while increasing both their revenue and their profitability. How? With highly responsive service supply chains that sense and respond to real-time supply and demand conditions.

Join Mark Hillman, Erik Carlson and Bob Leeds to learn how you can take advantage of this critical opportunity in your after-market service area to:

• Increase Customer Satisfaction
• Create Loyalty and,
• Drive Overall Profitability

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